Communication Skills MCQs - 5 | 100+ MCQ Questions with Answers

Q 81. Persuasion can be defined as

1. A process aimed at changing a person's attitudes, behaviors, and beliefs.
2. A change in behavior or belief as a result of real or imagined group pressure.
3. A process aimed at decreasing influence.
4. A change in behavior or belief as a result of a direct order from someone.

Ans: A process aimed at changing a person's attitudes, behaviors, and beliefs.

Q82. Which of the following choices basically means to respect one another?

1. Dialogue
2. Fidelity
3. Tolerance 
4. Morality

Ans: Morality

Q 83.  It is important to have a good_______ to be successful in your career.

1. Appearance
2. Attendance
3. Attitude
4. Respect

Ans: Attitude

Q 84. It is important to be at work ______ every day and on time unless you are sick or have a family emergency. 

1. Appearance       
2. Attendance          
3. Attitude       
4. Respect

Ans: Attendance          

Q 85. Posters fall under  _____ communication.

1. oral.
2. visual.
3. written.
4. Spoken

Ans: visual

Q 86. Communication saves time in_______

1. internal communication.
2. interview.
3. oral communication.
4. schedule.

Ans: oral communication.

Q 87. Mind mapping refers to :

1. An action plan for an adventure
2. A technique to enhance comprehension
3. Drawing the picture of mind
4. Studying the functions of mind

Ans: A technique to enhance comprehension

Q 88. What is a mind map?

1. a diagram to visually organize concepts and ideas
2. a diagram used by phrenologists to map the brain and its functions
3. a detailed business plan for new ventures
4. a chart that analyzes a business's strengths, weaknesses, opportunities, and threats

Ans: a diagram to visually organize concepts and ideas

Q 89. What is the first item entered into a mind map?

1. the main idea or concept
2. the supporting ideas or concepts
3. the detailed plans to complete the project
4. the organizational chart listing roles and duties for each team member

Ans: the main idea or concept

Q 90. A concept map is______

1. A map to the subdivision
2. A visual representation of a concept or idea
3. A foldable map for driving
4. A survey of a topographical area.

Ans: A visual representation of a concept or idea

Q 91. Which of the following does not apply to the concept mapping?

1. Builds critical thinking.
2. Never contains misconceptions.
3. Demonstrates understanding.
4. Shows connections between concepts.

Ans: Never contains misconceptions.

Q 92. The first step to build concept map is______

1. Revising for completeness.
2. Making connections between concepts or idea.
3. Selecting subject or topic.
4. Creating a layout of ideas

Ans: Selecting subject or topic.

Q 93. Which of the following is a benefit of group brainstorming?

1. Individuals may not feel comfortable speaking in a group setting
2. The length of time that it takes to complete the process.
3. The creativity of some individuals' may be discouraged.
4. Debating ideas as a group can lead to additional ideas.

Ans: Debating ideas as a group can lead to additional ideas.

Q 94. Team creativity can be promoted in which of the following ways?

1. Establishing challenges for the team.
2. Establishing a competitive environment to promote creative ideas
3. Evaluating ideas during the idea generation stage
4. Stressing deadlines to encourage intensity and focus

Ans: Establishing challenges for the team.

Q 95. Which of the following is an effective technique for dealing with troublesome group members?

1. Confront the person directly.
2. Embrace their disruptive behavior
3. Use the same behaviors as the disruptive member to demonstrate why their behaviors are flawed
4. Create an environment where the disruptive member does not feel welcome

Ans: Confront the person directly.

Q 96. Breaking down a problem into its constituent parts during team discussion is which of the following steps in the Standard Agenda?

1. Analyzing the problem.
2. Criteria development
3. Identification of the problem
4. Evaluating problem solutions

Ans: Analyzing the problem.

Q 97. HR Planning involves four distinct phases ONE of these stages is

1. business scanning
2. Forecasting human resource records
3. Organisation development
4. Planning

Ans: Forecasting human resource records

Q 98. Job evaluation is based on the:

1. Complexity of the job to perform
2. Conceptual skill required by the job
3. Relative job worth for an organization
4. Physical skills required by the job

Ans: Complexity of the job to perform

Q 99. Which performance appraisal methods consumes a lot of time?

1. Essay method
2. Rating Scales
3. Critical incident
4. Tests And Observation

Ans: Essay method

Q 100. Which of the following is a method used in group or organisational training needs assessment?

1. Consideration of current and projected changes
2. Rating scales
3. Interviews
4. Questionnaires

Ans: Questionnaires

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